- Please make sure that you have followed the instructions for downloading the export file exactly.
- Please do not open and save exported CSV files on your PC with programs like Excel, since they may change the date and the decimal format of the file.
- Check again, if you have downloaded the correct file and you are using the correct import. (Sounds funny, but is actually the main reason for not working CSV imports)
- If it's still not working, please let us know and we will fix it.
Not all exchanges provide access to all information.
If an API or CSV does not contain certain data, CoinTracking will not be able to import it.
Please enter the missing trade data in such a case manually on the Enter Coins page.