CSV, API & Wallet Import FAQ

Exchange CSV import issues
Please make sure that you have followed the instructions for downloading the export file exactly. Please do not open and save exported CSV files on your...
Thu, 11 Jan, 2018 at 3:02 PM
API import issues
First off: Please take your time with it and set up the API one more time exactly as written in the descriptions. Sometimes there are temporary issues or ...
Tue, 23 Jan, 2018 at 11:59 AM
Altcoin Wallet Import
You can import transactions of more than 300 currencies into your CoinTracking account. Go to the Enter Coins page and choose 'Bitcoin Wallet Import&#...
Wed, 6 Dec, 2017 at 10:22 AM
Missing coin in the Altcoin Wallet Import
We are using a Multi-Blockchain-API to import coins on the Altcoin Wallet Import page. New coins are added on a weekly basis, but please note that we do no...
Thu, 21 Dec, 2017 at 4:23 PM
Import from Ledger Wallet Nano S
The problem with tracking most hardware wallets including the Ledger is that they generate a new address for every transaction and move the holdings. ...
Tue, 13 Mar, 2018 at 3:02 PM
Separated Wallet Data
We recommend you separate the data for the Wallets imports, so you are able to view the single balances for each job on the "Balance by Exchange" ...
Wed, 6 Dec, 2017 at 11:33 AM
Hardware Wallets in General
The problem with tracking most hardware wallets is that they generate a new address for every transaction and move the holdings. This increases the prot...
Wed, 28 Feb, 2018 at 4:44 PM
Wallet Import issues
Please ensure the entered address is not empty. Check the address using an online Blockchain Explorer (for example: blockchain.info for BTC or etherscan.io...
Wed, 28 Feb, 2018 at 4:47 PM
CoinTracking IP Address for API white-listing
In case you want to white-list an IP address for an API import, please use these IPs:  63.32.3.10 34.254.117.125 63.32.21.240 We retain the right to chan...
Wed, 14 Nov, 2018 at 3:56 PM
Excel/CSV Import Issues
In order to use our "Excel Import", you need to use the exact same format as you can see in the template on the "Excel Import" page. It...
Wed, 28 Feb, 2018 at 4:53 PM