CSV, API & Wallet Import FAQ

Exchange CSV import issues
Please make sure that you have followed the instructions for downloading the export file exactly. Please do not open and save exported CSV files on your...
Thu, 11 Jan, 2018 at 3:02 PM
API import issues
First off: Please take your time with it and set up the API one more time exactly as written in the descriptions. Sometimes there are temporary issues or ...
Tue, 23 Jan, 2018 at 11:59 AM
BTC and Altcoin Wallet API Import
You can import transactions of more than 300 currencies into your CoinTracking account. Go via the Enter Coins menu and choose one of our wallet APIs: &quo...
Wed, 14 Aug, 2019 at 9:05 AM
Missing coins for the Altcoin Wallet Import
We are using a Multi-Blockchain-API to import coins on the Altcoin Wallet Import page. Nevertheless they do not list all coins. New coins are added, but pl...
Wed, 14 Aug, 2019 at 8:49 AM
Import from Ledger Wallet Nano S
The problem with tracking most hardware wallets including the Ledger is that they generate a new address for every transaction and move the holdings. This i...
Thu, 25 Jul, 2019 at 10:08 AM
Separated Wallet Data
We recommend you separate the data for the Wallets imports, so you are able to view the single balances for each job on the "Balance by Exchange" ...
Wed, 6 Dec, 2017 at 11:33 AM
Hardware Wallets in General
The problem with tracking most hardware wallets is that they generate a new address for every transaction and move the holdings. This increases the prot...
Mon, 15 Apr, 2019 at 7:15 PM
Wallet Import issues
Please ensure the entered address is not empty. Check the address using an online Blockchain Explorer (for example: blockchain.info for BTC or etherscan.io...
Wed, 28 Feb, 2018 at 4:47 PM
CoinTracking IP Address for API white-listing
CoinTracking uses multiple IP addresses to retrieve transactions via Exchange APIs. Some exchanges offer IP whitelisting for their APIs. If you want to use ...
Sun, 13 Jan, 2019 at 7:17 PM
Excel/CSV Import Issues
In order to use our "Excel Import", you need to use the exact same format as you can see in the template on the "Excel Import" page. It...
Wed, 28 Feb, 2018 at 4:53 PM