Support Desk
Import
Exchange Import Issues
- Bittrex API Import
- ETH Wallet API
- Bittrex CSV Import
- Etherdelta
- Coinbase Pro / GDAX pass phrase (invalid)
CSV, API & Wallet Import FAQ
- Exchange CSV import issues
- API import issues
- BTC and Altcoin Wallet API Import
- Missing coins for the Altcoin Wallet Import
- Import from Ledger Wallets via Ledger Live app
Missing Exchanges
General Import Issues
- Reoccurring Duplicate Transactions
- Deleted Trades are re-imported again
- API Imports are not updating automatically
- Increase update frequency for Wallet and Exchange API jobs
- Use the correct time zone