In this article, we will explain the most common Coinbase API Import issues and how to resolve them.
Please note: Coinbase made modifications to its API.
1) Create a Backup
2) Go to the Legacy v2 Coinbase API and delete the job.
3) Delete all Coinbase transactions: Bulk Delete Transactions
4) Create new API keys in Coinbase following our guide: Coinbase API Import and import them into CoinTracking.
General steps to solve API issues for Coinbase:
The first step in addressing API issues is to kickstart the Coinbase API. You can do this by heading to your API job and clicking on "check now".
If the problem persists after checking the API job, delete the existing job and create a new one. To do so, go to your Coinbase API job, click on "edit" and then "delete":
Now, create a new Coinbase API by following our guidelines on the Coinbase API Import page. Please take your time and set up the API exactly as mentioned in the descriptions.
Sometimes, temporary issues or simple mistakes can be resolved by setting up the API again.
Ensure there are no spaces before or after the digits when copying the new API Key and Secret Key. Also, ensure they are copied accurately, and you've properly configured the permissions on the exchange website.
Please note: In case Coinbase does not generate a Secret Key for the API, please turn off all security software or AddOns like Privacy Badger within your browser. Such software can prevent the display of the Secret Key.
Please make sure that you enter the API Key and the Secret Key in the correct fields into CoinTracking. Always create API keys only for CoinTracking.
Never use the same key for multiple services, since it causes conflicts.
Don't forget to check for any warning messages on the API page. Skipping them could result in missing data:
Additionally, the APIs may require minutes, up to a few hours to import transactions. Please be patient during this process.
The API job should now be working properly.
Please note:
Sometimes, the exchange's API may encounter critical errors or failures, leading to issues like missing data or connectivity problems. We can't control these issues directly.
Check the status of your APIs on the API Live Data page.
Data received from exchanges via API is not always accurate due to limitations/restrictions or incomplete data. Missing data has to be added manually via the Transactions page.
Please also check the types of data imports supported for each API importer. You can find this information on the right side of the specific importer page.
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