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Getting started or starting over

TL;DR: Whether you're setting up CoinTracking for the first time or redoing your account from scratch, take it slow. Add one exchange or wallet at a time, verify balances, and ensure all data is accurate and complete. Backups are essential before deleting or replacing anything. Deleting and re-importing data does not cause any financial disadvantage and does not affect your account or plan, and backups, transaction limits, and tax report generation are not tied to a specific year, so you can restart or regenerate reports anytime.


Should I take a simple or comprehensive approach?

If you only want to track future transactions, you can simply add your current balances as "Income." This is quick but not tax reliable. For accurate gain and tax calculations, it's important to enter all historical data precisely.


What’s the right way to enter my data?

CoinTracking uses double-entry bookkeeping. To ensure accurate tracking and tax reporting, you should:

  • Enter every transaction as it occurred on each exchange

  • Include all historical transactions from every platform you've used

  • Check for any missing or incorrect data in CSV/API imports, as some exchanges may not provide complete data

Keep in mind that some exchanges have known import limitations. For example, Binance's API does not deliver all transaction data, so transactions imported via API from Binance may be incomplete. Always cross-check with CSV exports or manual entries where needed.

Use the “Balance by Exchange” page to verify that each platform’s totals match your actual holdings.


Step-by-step: Improving your existing data

  1. Backup your current data (optional but highly recommended)

  2. Optionally delete all existing data

  3. Add or edit one exchange at a time

  4. Check the balance for that exchange using "Balance by Exchange"

  5. If balances don’t match, review the data on the "Transactions" page

  6. Add missing data manually using the "Excel Import" or "Custom Exchange Import"

  7. Fix any incorrect data (e.g. wrong fees, transaction types)

  8. Backup after completing each exchange

  9. Don’t forget special events like hard forks, ICOs, gifts, or airdrops


If starting over completely

  1. Create a backup under "Account > Trades Backup" or export your trades as a CSV (without trade IDs)

  2. Review and update your API jobs per the instructions in the API Live Data Overview and each exchange’s API guide

  3. Download up-to-date CSV files from your exchanges and wallets

  4. Prepare any manual entries for bulk upload via Excel or Custom Exchange Import

  5. Delete all data via the "Bulk Edit/Delete" tool on the Enter Coins page (see the dedicated Bulk Delete transactions guide for detailed instructions)

  6. Begin re-importing:

    • Start API jobs using “Check Now”

    • Import CSVs

    • Upload customized import files

    • Manually enter free coins

  7. Add any bonuses or rewards not covered by import methods (e.g. forks, rebates, staking rewards)


Will deleting and re-importing my data cause any financial disadvantage or affect my account?

No. Deleting and re-importing your data does not cause any financial disadvantage and does not affect your account or your subscription plan. You can safely delete and rebuild your data as often as needed to get it right.


Do backups or transaction limits reset every year?

No. Backups and transaction limits are tied to your subscription as a whole, not to a specific tax year. They apply for the entire duration of your plan rather than resetting annually.


Can I lock or freeze data from a previous tax year?

There is currently no feature to "lock" or freeze past year data in CoinTracking. If you want to preserve a snapshot of your data before making further changes, create a backup (under "Account > Trades Backup") rather than relying on a lock function.


Can I regenerate my tax report after making changes?

Yes. Tax reports can be created again as often as you like and at any time, with no restrictions. If you update, correct, or add data, simply generate the report again to reflect the changes.


My account has a huge number of transactions. How can I improve performance?

If your account contains a very large number of transactions (for example, 1 million or more), reports and pages may load slowly or run into performance issues. To help with this, CoinTracking offers a feature to group or consolidate transactions by day, which reduces the total transaction count used in calculations. You can find this option on the Advanced Settings page. Enabling this consolidation is especially recommended for accounts with very high transaction volumes.


Optional: Use a second account

You can create a second CoinTracking account and link it to your main account. This allows you to:

  • Start fresh while retaining your original data

  • Cross-check balances and transactions

  • Later delete the old account or copy data to the new one


Final Advice

CoinTracking is a powerful and complex tool. Carefully reading the import FAQs and proceeding methodically will help you get accurate and reliable results. Most issues arise from incorrect or incomplete imports, so take your time and double-check everything.

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