Other providers of tracking software often exclusively use the reported API balance of an exchange to display balances in their software. We also display these reported balances on the API Live Data page. We use this page solely to compare the imported balances with the reported balances.
In CoinTracking, balances are calculated based on the transactions that have actually been imported into the system. Go to API Live Data and compare the reported balances with the actually imported balances: Balance by Exchange. You can then determine the amounts that are missing to obtain accurate balances.
If your actually imported balance does not match the reported balance, please follow the steps in this article to set up your account correctly: READ FIRST: General account imbalances.