TL;DR: CoinTracking safeguards your data with full encryption, ISO certification, and GDPR compliance. You can register anonymously, and we never ask for your password or API secret. Always be wary of scams pretending to be CoinTracking.
How does CoinTracking protect my data?
We implement strong technical and organizational measures to protect customer data:
Our servers are located within the European Union, ensuring jurisdictional security.
All data handling is GDPR-compliant.
We are ISO/IEC 27001:2017 certified, meeting the global standard for information security.
Sensitive data is fully encrypted, preventing unauthorized access.
Our entire platform is SSL certified, securing all data in transit.
When data is deleted, it is immediately and permanently erased.
Users can register anonymously; even an email address is optional.
All statistical calculations are performed without using personal data.
What can I do to avoid scams?
Scammers sometimes impersonate CoinTracking. Keep these precautions in mind:
We will never call you under any circumstances.
If someone phones you claiming to be from CoinTracking, it’s a scam.
Never share your password with anyone. We will never ask for it.
Never provide your API secret—we don’t request it.
Even if you import an API secret, our staff cannot see or decrypt it.
All stored API secrets are encrypted and inaccessible to employees.
Summary
Your data security is a top priority at CoinTracking. From encryption and compliance to anonymous registration, we ensure your privacy. Stay vigilant and never share credentials—if in doubt, contact our support directly.